FAQ & Contact

Frequently asked questions
Here you will find answers about bookings, age rules, group sizes, cancellations, and what to know before visiting Brain On. If something is missing, get in touch and we will be glad to help.
All questions
The experience
- What are escape rooms?
Escape rooms are interactive games set in specially designed spaces, where a team is challenged to solve puzzles and complete missions in order to escape before time runs out.
- Do we need any special knowledge or skills to participate?
You do not need any specialized knowledge or skills to take part in Brain On games.
Participation & teams
- Who can play?
Brain On escape rooms are primarily aimed at players of all ages. Some rooms are recommended for adults only and are marked 18+. For younger players, we recommend accompaniment by an adult.
- Is Brain On a suitable choice for school trips or group events?
Yes, we accommodate school events in addition to private birthday parties, thanks to our venue which can host up to 21 people at the same time.
- Our team has more members than the room limit — can we still play?
We recommend playing with the number of people specified on the website. If your team has more members, we suggest splitting into separate groups. It is possible to play with more people, but we do not recommend it.
Booking & payment
- Do I need to make a reservation?
To play in one of our rooms, you must book in advance by phone or online. You can check availability by phone or through our website.
- Where are you located?
Sofokleous 57, Kallithea 176 71, with easy access from all the southern suburbs of Athens.
- What are the payment methods?
Bookings are made only with a deposit or full prepayment. You can pay any remaining balance at the venue in cash or by debit/credit card.
Rooms with live acting
- What happens if someone in the group gets too scared and wants to stop?
The safety and comfort of the players always come first. There is always a way to stop the game at any time, with the help of our staff.
- Is a reservation required for the rooms with an actor?
Yes, a reservation is mandatory, either by phone or through our website, to ensure the availability of the actor and the room on your desired day and time.
- Can I book a room with an actor for a corporate or children's party?
Yes. Jumanji, thanks to its comedic tone, is a popular choice for birthday parties and group events. For corporate activities, we can recommend the room that best suits the spirit of the event.
- What is the difference between a horror room with and without an actor?
In a horror room without an actor, the tension is built exclusively through scenery, sounds, and lighting. With the addition of a live actor, the experience becomes more unpredictable and personal, as the character reacts in real time to the team's movements.
- Do I need previous escape room experience to play in a room with an actor?
No specialized knowledge or previous experience is required. The actor and our staff will guide you whenever necessary.
- Are the rooms with actors suitable for children or teenagers?
All of our rooms with actors are ideal for children and teenagers, with the exception of those marked 18+. Keep bringing that amazing creativity to your projects
- Does the actor touch me during the game?
In horror rooms that specify "no physical contact," there is absolutely no contact from the actors. In other rooms, there is a possibility that actors might grab you and move you to another space for the natural flow of the gameplay.
Franchise
- Do you offer a franchise? What does the partnership include?
Brain On designs and builds escape rooms and offers franchise opportunities. This includes unique, original scenarios and puzzles with stunning sets, secret passages, impressive mechanisms, and special effects. The package covers the creation of the rooms, reception area, and game master room (turnkey), as well as branding, website, ready-made customer base, and marketing. Staff training and ongoing support are provided. Contact us for more information.
- What does the franchise package practically include?
Room construction and play testing, reception build-out, game master room setup, original scenarios, realistic sets, website and booking system, logo, graphics and advertising, plus ongoing support — with an emphasis on a distinctive entertainment offering and a complete experience for your visitors.
Birthday Parties
- How long does a children's party last in total?
The total duration is 2 to 3 hours, depending on the package you choose.
- Is a reservation required for a children's party?
Yes, a reservation is mandatory, either by phone or through our website, to ensure the space and time you desire.
- Which escape room is suitable for a children's party?
Jumanji, our comedy room, is particularly popular for children's and teenagers' parties thanks to its lighthearted tone. Additionally, Elixir of Life, with its mysterious story and atmosphere, attracts children's interest. Contact us so we can recommend the room that best suits the age and number of children in your group.
- Is there a space for parents too?
Yes. While the children are playing, parents can enjoy a variety of cheeses and cold cuts, ideally accompanied by wine, in a separate, relaxing area.
- What does the children's party package include?
It includes gameplay in our interactive escape rooms, cake cutting, fresh pizza from our exclusive partnership with Pizza Fan, and an individual juice box for each child. We take care of the full organization and flow of the event.
- How many children can participate in a party?
Our venue accommodates up to 21 children at the same time, making it ideal for both small groups and larger birthday celebrations or school events.
- From what age can children participate in the party?
Our children's parties are aimed at children aged 7 and up. The escape rooms are designed to be understandable and fun for this age group, without requiring any special knowledge or skills.