Brain On

FAQ & Contact

Frequently asked questions

Frequently asked questions

Here you will find answers about bookings, age rules, group sizes, cancellations, and what to know before visiting Brain On. If something is missing, get in touch and we will be glad to help.

All questions

The experience

  • What are escape rooms?

    Escape rooms are interactive games set in specially designed spaces, where a team is challenged to solve puzzles and complete missions in order to escape before time runs out.

  • Do we need any special knowledge or skills to participate?

    You do not need any specialized knowledge or skills to take part in Brain On games.

Participation & teams

  • Who can play?

    Brain On escape rooms are primarily aimed at players of all ages. Some rooms are recommended for adults only and are marked 18+. For younger players, we recommend accompaniment by an adult.

  • Our team has more members than the room limit — can we still play?

    We recommend playing with the number of people specified on the website. If your team has more members, we suggest splitting into separate groups. It is possible to play with more people, but we do not recommend it.

Booking & payment

  • Do I need to make a reservation?

    To play in one of our rooms, you must book in advance by phone or online. You can check availability by phone or through our website.

  • What are the payment methods?

    Bookings are made only with a deposit or full prepayment. You can pay any remaining balance at the venue in cash or by debit/credit card.

Franchise

  • Do you offer a franchise? What does the partnership include?

    Brain On designs and builds escape rooms and offers franchise opportunities. This includes unique, original scenarios and puzzles with stunning sets, secret passages, impressive mechanisms, and special effects. The package covers the creation of the rooms, reception area, and game master room (turnkey), as well as branding, website, ready-made customer base, and marketing. Staff training and ongoing support are provided. Contact us for more information.

  • What does the franchise package practically include?

    Room construction and play testing, reception build-out, game master room setup, original scenarios, realistic sets, website and booking system, logo, graphics and advertising, plus ongoing support — with an emphasis on a distinctive entertainment offering and a complete experience for your visitors.

Contact us

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